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FAQs

How can I order?

You can make an order easily using our online platform. After finding a product you need, you can add it to your cart and go through the ordering process. After the order is ready, you will receive order summary in your email.

Why should I order online?

By ordering online you will get prices faster and you will be able to go through order confirmation and payment process much quicker. Doing this could save days of your time.
Traceability: You will have easy access to all of your previous orders any time you want.
Re-ordering: You can make a re-order anytime based on your previous orders by only couple of clicks to save time and effort of going through the whole process again.

How to prepare Piadina?

PREPARATION: PAN/SKILLET

  1. Preheat a pan to medium heat.
  2. Heat piadina in the pan for one minute on each side.
  3. Fill it with ingredients that can be heated like cheese, meat, ham, and vegetables.
  4. Wait 30-60 seconds in the heated pan.
  5. Remove from the pan and add the cold ingredients, like lettuce, tomato, Prosciutto di Parma, basil, mayo and oil.
  6. Fold it and eat it as it is or cut it into thirds or quarters.

          PREPARATION: OVEN
          1. Preheat the oven to 350/380 degrees.
          2. Place the piadina in the oven for about a minute.
          3. Add ingredients that can be heated on top of it like cheese, meat, ham and vegetables.
          4. Leave the piadina in the oven for another 30 seconds to a minute.
          5. Remove the piadina from the oven and add the cold ingredients, like lettuce, tomato, Prosciutto di Parma, basil, mayo, and oil.
          6. Fold it and eat it as it is or cut it into thirds or quarters.

                  How to store Fresco Piada USA's Piadina?

                  Store at room temperature at a maximum of 68 degrees, and once the package is opened, keep it in the refrigerator.

                  If the product is expiring, how can I extend the shelf life?

                  Freeze in the freezer and thaw the night before use by keeping in the refrigerator.

                  What is the shipping policy?

                  Shipping usually takes up to 1-2 business days. To know more, please click here

                  What is the refund policy?

                  You can return an item already bought. Kindly refer to this page to know more: click here

                  What is the privacy policy?

                  To know more on how we use your information and security of your details, kindly refer here to learn more: click here

                  How to contact customer service?

                  If you have a question regarding our online store (ordering, account questions, technical questions), please contact info@frescopiadausa.com

                  Would you like to suspend/cancel your subscription plan?

                  You can suspend/cancel your subscription plan whenever you want, just contact us by email at info@frescopiadausa.com and we will suspend or cancel it as soon as possible.

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